Performs any functions necessary, within scope of authority and expertise, to provide the highest level of service and responsiveness to customers. Originates residential loan products to meet sales and service goals. Cross sells the Banks various services whenever possible. Provides quality customer service throughout the mortgage origination process. Meets with, takes a

and Requirements vary based on job level . Expectations include Reviews closing documents on Retail Lending loans for compliance. Enters quality control requirements into mortgage processing system. Follows up on missing or incorrect documentation. Responds to customer, attorney, and branch inquiries. Follows up to resolve problems and questions. Refers the more difficult